We would like to thank all our patients for their understanding and patience in this very difficult time. Below is some of the important and updated developments here at Baring road dental practice. As you know, all dental practices in the UK were instructed to close in late March by the Chief Dental Officer due to the potential risk of Coronavirus infecting the dental team as well as everyone associated with the practice. Our PM Boris Johnson announced that the rate of transmission of the virus has declined dramatically and there is thank goodness light at the end of the tunnel and on the 8th June 2020 we will be re-opening. 

The worldwide Covid-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time. The final decision depends on the advice from Public Health England and the Chief Dental Officer of England.

Our timetable

All staff members returned to work on Monday 08th June 2020. Leading up to us reopening the team have been tirelessly preparing the practice for reopening and we continually practice any updated procedures now that we are open. Our patients with ongoing or delayed courses of treatment have been and will continue to be prioritised.

Clean environment at Baring road dental practice

Our normal cross-infection control protocols at Baring road dental against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.
You are much safer here than the supermarket or anywhere else.

Before you visit us

We will give you a courtesy call to check for any issues surrounding your general health as well of course as asking about any signs and symptoms of coughs, colds and other signs of respiratory infections. 

We will also ask questions on the well-being of anyone in your close family circle. Your appointments will be scheduled on the telephone, and in order to help maintain social distancing we will ask you to pre-pay for your treatment planned for the day. There will be still contactless payments available should you choose to purchase any oral hygiene products. No cash will be taken at the practice. 

This will greatly help limit your waiting time at the practice and help prevent the build-up of significant numbers of people together in our waiting area. These measures are highly recommended and are based on the proven best practice safe steps taken in Denmark, Germany, Spain and many other countries.

We would recommend that patients in the high-risk category delay non-essential dental treatment for as long as possible until the trend of pandemic becomes clear. The following link will give you further information

https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus

We will notify you if we feel that your treatment should be delayed.

When you arrive

We will greet you and may check that your temperature is normal. If your temperature is above the normal limit of 37.8C, you will be advised to rebook your treatment and follow the government guidelines for self-isolation. We will try to strictly limit the number of patients waiting and you may notice our appointment times are a little different; this is so we can stagger the arrival of our patients to help maintain social distancing as far as we reasonably can. We will need you to use our special disinfectant hand rub and use a special anti-viral mouthwash to cleanse your mouth and throat. We will supply you with a mask to wear if you wish whilst you wait. For those who prefer, let us know you’ve arrived, and you can wait in your car with your driver outside the practice and we will call you in as soon as your appointment is ready to start.

The steps we must take to prepare ourselves and the treatment room

In an unprecedented endeavour we have taken many steps to protect the safety of our team and most importantly to us – our patients: 

  • As a Team we will arrive at the practice and get changed into our work clothes and change again before we leave the premises.
  • All surfaces including door handles, flushes in our washrooms, etc will be disinfected and wiped down three times in the day – before work, at lunchtime and after work. We will be using lots of extra layers of protection for you and our team. This includes expensive respirator masks, special gowns, hats, eye protection and visors – we are sorry, but we will sometimes look like we are in a hospital!
  • Patients at high risk – we are aware that some of you are deemed higher risk patients, e.g. the elderly and people with certain health problems. We will discuss this with you when we book your appointments any special requirements you may have, and I emphasise your well-being is our number one priority. If needed, we will spend more time to ensure that those most in need are not put at added risk and we will try and accommodate you.
  • Dental dam and other devices – We may use a sheet of material to isolate a tooth or teeth before we commence some treatments. Using a special powerful suction, we will keep you safe and comfortable as required whilst we do the work.
  • Extra Time – Baring Road Dental will be providing an additional buffer between periods between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for next patient so that they do not need to wait in the reception area. This will result in a reduced number of treatments we can carry out daily. However, you and our team are my primary concern as there is no price to be put on health!
  • Extra staff training – by the time we are back, ALL our staff will be expert in the latest methods of caring for our patients. We will make sure that all the work surfaces are cleaned thoroughly between patients, this takes a little more time and you may notice many changes when you next visit!
  • All dental staff will be upgrading their personal protective equipment in line with current recommendations and evidence including FFP3 respirator masks, visors and protective clothing as appropriate. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

So, as you can see, we are taking every conceivable reasonable step we can to take care of your wellness. However, rest assured that we will treat you with our customary good humour and of course kindness and respect. We love helping our patients and we will do everything we can to assist you. As soon as we know our when we can carry out treatment we will start calling patients who had scheduled treatments planned in April, May and June, which we may have cancelled. 

I know that we will be extremely busy however if you have particularly urgent needs please do let us know and we will make every effort to help. As a team we will of course prioritise urgent treatments. If you have an emergency, or we may have inadvertently forgotten about you, please call us on  we will be sure to help you. In the meantime, we may be contacted during normal working hours on our surgery number as above and as always if you have an emergency outside of those hours, I will personally take emergency phone calls on my mobile number 07450 195 964. These are unusual and tough times for all of us, thank you for your patience!

As a Team, we always assure you of our best attention. Please keep safe.

Kind Regards,

Priya and the Baring Road team.